NM Water Billing

Who We Are New Mexico Water Billing provides billing, payment processing, accounting, reporting, and government filing services to your Water Association. Lowering Water Association Costs NMWB was formed specifically to provide a low-cost solution to Mutual Domestic Water Consumer Associations (MDWCAs). MDWCAs are community utilities that provide water to small towns and villages in New Mexico. NMWB believes that water associations with limited budgets should still be able to have high-quality, professional support services available to them. It is NMWB's goal to provide those services. Using its proprietary software Fleet Fox MMS^TM, NMWB can provide efficient, accurate processing of bills and payments, as well as timely, accurate reports and government filings. Our services are priced to make them available to utilities of any size, from thousands of members to as few as 20 members. Using our services, your Association is able to provide you with timely, accurate bills, is able to deposit your checks soon after they are received to improve cash flow, is able to submit government filings and payments on a timely basis, and has access to reports needed for managing the Association and for grant and loan applications. We are pleased to offer our services to you and your Association. Contact Us If you have questions about your bill, the services we provide, or have suggestions for improvements, please contact us and let us know.

Check or Money Order Write a check or purchase a money order, and mail it to the address on your statement. Always write your account number on your check or money order to ensure proper credit. Online Bill Pay Most banks and credit unions offer free online bill pay. Using this, the bank will print the check for you, and will also mail it for you, saving postage. Always include your account number when you set up the bill payment to ensure proper credit. Pay Ahead If you mail a check or money order, you're paying for a stamp and for money order or check processing fees. This can add up over a year. By paying two or three months at a time, you reduce your annual outlay.

For example, if you spend $1 for a money order, sending 12 payments each year costs $20.76 for money orders and postage. If instead you pay 2 months at a time, you only send 6 payments and pay $10.38 each year. Paying 3 months at a time, you send 4 payments and pay $5.19 in postage and money order fees per year.

If your account is unmetered, just multiply your monthly bill by 2 or 3 to get the amount to pay ahead. If your account is metered, estimate whether your usage will be higher or lower in the next month or two, and adjust accordingly. If you overpay, it will be credited to your account anyway.

Paying ahead is also great if you're going to be travelling, to make sure that your account doesn't go into arrears while you're away. Other Methods Your Association may allow other payment methods, such as credit card, debit card, or automatic bank draft. Banks charge hefty fees for these services, so many smaller associations will avoid these methods so that they do not have to pass on extra costs to the membership. Larger associations are more likely to provide these methods.

By Telephone: 505-595-4800

If you are having service problems, such as no water, please call the "Service" number on your bill. Contacting the billing office for non-billing issues may result in delays.

By E-mail:


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